President and CEO, Mark Olsen explained that Parsifal offers an array of ancillary services including Contract/RFP Consulting Services, Performance Surveys, Policy Exception Management Program (PEM™), Storage Tax Breakdown, and Data Services. These services in detail provide:
Contract/RFP Consulting Services
• Parsifal’s domestic and international boiler contracts provide a comprehensive, pro-client approach with consideration and fairness to the movers
• A productive negotiation approach assisting the client on pricing that provides sustainable top-level performance, while at the same time meeting the client’s corporate culture
• All domestic van lines and a significant number of international movers (worldwide) are familiar with our contracts and negotiations, providing a more streamlined RFP process
• A productive negotiation approach assisting the client on pricing that provides sustainable top-level performance, while at the same time meeting the client’s corporate culture
• All domestic van lines and a significant number of international movers (worldwide) are familiar with our contracts and negotiations, providing a more streamlined RFP process
Performance Surveys
• Parsifal’s response levels for 2014 range between 44% and 62%, averaging 49%
• Five basic questions assist in keeping the response levels high and can be used to benchmark across all performance-based clients
• Rankings are straightforward, 5 for exceptional services to 1 for poor service
• Five basic questions assist in keeping the response levels high and can be used to benchmark across all performance-based clients
• Rankings are straightforward, 5 for exceptional services to 1 for poor service
Policy Exception Management Program (PEM™)
• Validate all incoming policy exception requests in light of the applicable contracts/tariffs
• Clearly confirm the breakdown of costs associated with the charges requested for approval
• Communicate directly with the mover to ensure clarity of the exception requested
• Clearly confirm the breakdown of costs associated with the charges requested for approval
• Communicate directly with the mover to ensure clarity of the exception requested
Storage Tax Breakdown
• Parsifal tracks taxable and deductible storage and transportation costs as well as location of storage facilities.
• Perm storage tracking ensures that all periodic storage invoices are billed in sequence
• When storage charges are adjusted, our storage tax breakdown provides an accurate picture of taxable costs.
Mark Olsen continues to explain that the Data Services are essential to the success of all services
at Parsifal Corporation providing any number of data services pertaining to the invoices that
Parsifal processes, including:
• XML feed/transfers
• EDI
• Data verified and provided in Excel format for client’s upload
• Perm storage tracking ensures that all periodic storage invoices are billed in sequence
• When storage charges are adjusted, our storage tax breakdown provides an accurate picture of taxable costs.
Mark Olsen continues to explain that the Data Services are essential to the success of all services
at Parsifal Corporation providing any number of data services pertaining to the invoices that
Parsifal processes, including:
• XML feed/transfers
• EDI
• Data verified and provided in Excel format for client’s upload